Privacy Policy
This privacy policy outlines how we collect, use, store, and protect your personal information when you access or play Chicken Run. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy legislation in New Zealand and international standards. By using our services, you acknowledge that you have read and understood the terms set forth in this Chicken Run privacy policy.
Information Collection and Usage
We collect various types of information to provide and improve our gaming services. Personal information is gathered during account registration, including your name, email address, date of birth, residential address, and contact details. Transaction data is recorded when you make deposits or withdrawals, encompassing payment method details, transaction amounts, and timestamps. Technical information is automatically collected through cookies and similar technologies, including IP address, device type, browser information, operating system, and gameplay patterns. We use this information to verify your identity and age, process financial transactions, provide customer support, improve game functionality, ensure safe gaming practices, comply with legal obligations, and detect fraudulent activity or security threats.
Data Storage and Security
Your personal information is stored on secure servers with multiple layers of protection. We implement industry-standard encryption protocols to safeguard data transmission and storage. Access to your information is restricted to authorised personnel who require it to perform their duties. Our security measures include regular system audits, firewalls, intrusion detection systems, and secure socket layer technology. We retain your data for as long as your account remains active and for a period afterwards as required by law or legitimate business purposes.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of account plus 7 years | Legal compliance and dispute resolution |
| Transaction Records | 7 years after last transaction | Financial auditing and regulatory requirements |
| Gameplay History | Duration of account plus 2 years | Service improvement and dispute resolution |
| Marketing Preferences | Until withdrawal of consent | Communication purposes |
| Technical Logs | 12 months | Security monitoring and system maintenance |
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with specific entities under certain circumstances. Payment processors receive necessary financial information to facilitate deposits and withdrawals. Regulatory authorities and law enforcement agencies may access your data when legally required or to comply with gaming regulations. Third-party service providers who assist with customer support, data analysis, or technical maintenance may process your information under strict confidentiality agreements. In the event of a business transfer, merger, or acquisition, your information may be transferred to the new entity. We ensure that all third parties adhere to appropriate privacy standards and use your information solely for the specified purposes.
Your Rights and Choices
Under New Zealand privacy law, you have specific rights regarding your personal information. You may request access to the data we hold about you and receive a copy in a commonly used format. You can request corrections to inaccurate or incomplete information. You have the right to request deletion of your data, subject to legal retention requirements. You may object to certain types of data processing, including marketing communications. You can withdraw consent for data processing where we rely on your consent as the legal basis. To exercise these rights, contact our privacy officer through the designated channels provided on our website. We will respond to your request within a reasonable timeframe as required by law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand if you believe we have breached your privacy rights.
Updates to This Privacy Policy
We reserve the right to modify this privacy policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through email notification or prominent notice on our website. The updated policy will display the revision date at the top of the document. Continued use of Chicken Run after modifications indicates your acceptance of the revised privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your information and maintain safe gaming standards. Previous versions of this policy are available upon request for your reference.